Last Updated: December 1st, 2025
This Privacy Policy describes how InnTeck (“InnTeck,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit or make a purchase on our website (the “Site”).
By accessing or using the Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
1.1 Personal Information You Provide to Us
This includes data you voluntarily provide when creating an account, making a purchase, subscribing to communications, or contacting customer service:
- Full name
- Email address
- Billing and shipping addresses
- Phone number
- Payment information (processed securely by third-party payment processors; we do not store full credit card numbers)
- Any other information you choose to provide
1.2 Automatically Collected Information
We collect certain information automatically when you access the Site, including:
- IP address
- Browser type and version
- Device identifiers
- Operating system
- Access times
- Pages viewed, links clicked, and referring website addresses
- General location information (e.g., ZIP code or region)
This data is used to operate the Site, improve user experience, enhance security, and perform analytics.
1.3 Public Areas
Any information you share on public forums or message boards may be viewed, collected, or used by others. We recommend not posting sensitive personal information in public areas of the Site.
2. How We Use Your Information
We use your personal information for the following purposes:
- To operate, maintain, and improve the Site
- To process and fulfill orders
- To provide customer service and support
- To communicate with you about your account or transactions
- To send promotional offers, newsletters, and product updates (you may opt out at any time)
- To conduct research, surveys, and performance analysis
- To protect against fraudulent or unauthorized activity
- To comply with legal obligations
We may also use browsing data to personalize your experience and deliver content or advertisements tailored to your interests.
3. Sharing Your Information
InnTeck does not sell, rent, or lease your personal information to third parties.
We may share your information only with:
3.1 Service Providers
Trusted third-party partners who assist us with:
- Payment processing
- Order fulfillment and shipping
- Email distribution and communication
- Data analysis and statistics
- Website hosting and maintenance
- Customer support
All service providers are contractually required to use your information only for the purpose of providing the requested services and to protect it according to industry standards.
3.2 Business Partners (Limited Use)
We may contact you on behalf of external partners about an offer that may interest you, but we do not share your personal information with those partners unless you explicitly consent.
3.3 Legal Requirements
We may disclose personal information if required by law or in good-faith belief that such action is necessary to:
- Comply with legal obligations or government requests
- Protect and defend the rights or property of InnTeck
- Prevent or investigate possible wrongdoing
- Protect the safety of our users or the public
4. Cookies and Tracking Technologies
The Site uses cookies and similar technologies to enhance your browsing experience. Cookies help us:
- Recognize you when you return to the Site
- Save your preferences
- Enable shopping cart and account functionality
- Personalize content and advertising
- Analyze traffic and usage patterns
You may choose to disable cookies through your browser settings; however, certain features of the Site may not function properly without them.
5. Security of Your Information
InnTeck implements physical, technical, and administrative safeguards to protect your information from unauthorized access, use, or disclosure.
These measures include:
- Secure server environments
- Access controls and monitoring
- SSL (Secure Socket Layer) encryption for payment-related data
- Use of trusted third-party payment processors
While we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your data
- Opt out of marketing communications
- Restrict or object to certain forms of processing
- Request a copy of your personal data (“data portability”)
To exercise these rights, please contact us at the email provided below.
7. Children’s Privacy
The Site is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we discover that a child under 13 has provided personal data, we will delete it promptly.
8. Changes to This Privacy Policy
InnTeck may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this Policy regularly.
9. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
InnTeck USA
Email: j.richards@innteck-usa.com
We will make reasonable efforts to respond promptly and resolve any issues.